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Privacy Policy

We regard the privacy of those who use this website as very important.We have created this Privacy Policy to explain what personal information we collect about you and the purposes for which we may use such personal information. By submitting personal information to us you consent to our collection and use of it as set out in this Privacy Policy.

  • Who are we?

    Aunt Bessie’s is a trading name, product name and registered trade mark of Aunt Bessie’s Limited, which is a company registered in England (number 03974460) whose registered office is at Aunt Bessie’s, Freightliner Road, Hull, East Yorkshire, HU3 4UW, United Kingdom. Our address for correspondence is Aunt Bessie’s Limited, Frieghtliner Road, Hull, East Yorkshire, HU3 4UW. We are the data controller under the United Kingdom’s Data Protection Act 1998 in respect of the personal information to which this Privacy Policy applies. We have notified the Information Commissioner of our data processing activities: our Notification number is Z4746797. Our VAT number is 166860044.
  • What information do we collect from visitors to the website?

    We collect information from you if you choose to contact us with an enquiry, either using one of our forms on the website or by post, email or telephone. The information we collect includes your name, mobile telephone number, postal address and email address together with other information that you provide to enable us to respond to your enquiry. You warrant that any information you supply to us is accurate and up-to-date, that you will inform us if any such information requires updating and that if you submit information about or belonging to a third party you have that third party’s permission to do so.
  • How do we use your personal information?

    As well as dealing with your enquiries, we may use your personal information to provide you with details of our activities, promotions, products and changes to the website if when you submit your information you indicate that we may do so. If at any time you do not wish to receive this information please Contact Us If you enter one of our competitions or prize draws on the website, we will only use the information you provide to us in accordance with the terms of this Privacy Policy and the applicable competition or prize draw rules.
  • To whom will we disclose personal information?

    Subject to the other terms of this Privacy Policy, we will only share personal information about you with third parties where we have your permission or where we are legally required to do so. If you submit a recipe to us you are agreeing that, unless you tell us otherwise, we may publish the recipe on the website with details of your name and the town in which you live.
  • What if you register your details with us?

    If you register your details on the site we will use the information you supply to us to keep you up to date with offers and facilities. Some of those offers and facilities may involve the provision of goods or services by third parties to whom we will need to pass your information so that they can provide such goods and services.
  • Coupons

    If you wish to register in order to print coupons on the website you will need to provide certain information which we will use and disclose to third parties as necessary to operate the coupon scheme and to detect fraud or misuse. When you click on the relevant link to print a coupon you will be taken to a website which looks like the Aunt Bessie’s website but which is in fact a separate website operated by Couponstar Limited (“Couponstar”).Couponstar’s website has its own Terms of Use and Privacy Policy which you should read and which will apply in addition to the Terms of Use and Privacy Policy for the Aunt Bessie’s website. Please see our Terms of Use for further information.
  • How do you access the personal information we hold about you?

    To obtain a copy of the personal information we hold about you please write to us at our correspondence address with details of your request. As soon as we are satisfied as to your identity we will send you a copy of all the personal information we hold about you which we are legally required to disclose. We may ask you to pay a fee, which we will ask for as soon as practicable following receipt of your request. Please contact us at the same address if you have any reason to believe that information we hold about you is inaccurate.
  • What about third party websites that you can access via the website?

    The website may contain links from time to time to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect personal information from you which will be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators in respect of your personal information.
  • Security of your personal information?

    In accordance with the requirements of the Data Protection Act 1998 we keep secure records which contain personal information about you. No data transmitted via the Internet can be guaranteed to be completely secure during transmission: we cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area, where safeguards relating to the protection of personal information may not be as strict as in the European Economic Area, as it passes between you and us. Please note that in accordance with our security procedures we may request proof of your identity before disclosing personal information to you.
  • How will you know if we make any changes to this Privacy Policy?

    We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the website’s homepage. You can view the current version of our Privacy Policy at any time by clicking on the Privacy Policy link on the website’s homepage.
  • Use of cookies?

    When you visit this site, we may send (and store) a cookie on your computer. A cookie is a small text file sent by a web server to a web browser (Firefox, Chrome or Internet Explorer, for example). This cookie enables the website or web server to collect specific, but restricted, information from the web browser about the visitor (that’s you). We may use cookies to help us remember you when you visit the site again and to note which page, or pages, you view and any specific preferences that you might have selected along the way – we may use this information to personalise the content that is shown to you or to prevent certain things from happening, such as an informative popup from being shown to you twice. We may use a number of social media tools, both 3rd party and custom built, to enhance visitor interaction (such as “Like”, “Share” or “Tweet”) on our site. If you already use these platforms their cookies may be set through our website and may be linked to your account with that provider. Data may then be used by them to customise certain adverts or functionality on their site(s) based on your usage of their service from this site. We may use other 3rd party cookies (set from other websites, e.g. Google) to compile and store anonymous statistics about browsing patterns or site behaviour and build up a demographic profile. This data is collected along with other visitor data to form a collective analytics report. It’s important to note that this data is not personally identifiable to you and is only used for reporting/ statistical purposes. You are not obliged to accept any cookies from this site and most browsers allow you to decline the acceptance of cookies. If you want to know how to do this, please look at the Help menu on your browser or contact your system administrator. Please note that if you disable any cookies, certain services or pages on this website may not be available to you, or may not function as intended. We use various cookies on this site. These range from long-term cookies (to remember you, or your preferences), to short-term, or session based, cookies that “expire” when you close your browser window. Where appropriate, we will outline which cookies are a requirement of this site or a certain section or function within it that are needed in order to operate correctly. Below is a list of cookies that are actively set and used on this site. This list has been created to inform you and make you aware of how we make use of cookies. This list has been tailored specifically for this site: